Projects
Westpac: Contributed to the development of a 3-year L&D Strategy. The team used agile methodology and shaped solutions to meet the unknown future needs of the workplace. Using Customer Centred Design and an iterative approach we developed an MVP that included a Skills Mapping Tool that enabled individuals to assess their competence levels in transferable skills. We built innovative learning solutions for those who needed them and offered accreditation opportunities in Micro-Credentials via recognition of prior learning for those who were already skilled. (2018-2021)
Contract: Consultation, design and development of training materials for large scale national roll-out of Customer Service and Sales training programs for a home care services organisation. (2016).
Contract: Part of a team that conducted a global scoping project/training needs analysis for a professional services organisation. This involved consultation with 30 senior stakeholders from different countries. My contribution to the resulting report included the learning analysis - verbatim insights and the opportunities identified from the insights, high level learning objectives and solution recommendations (2015)
Digital learning consultant on a game-based learning solution for English language learning in China (2016
coaching and mentoring
Volunteer mentor for AITD's mentoring program supporting the development of individuals transitioning to new ways of teaching and learning.
Health Education and Training Institute: Group and individual coaching in instructional design practices, including the consultation phase. (2013-2015).
end to end
design and delivery
Back in the days of government funding I was fortunate to work with organisations who were dipping their toes into digital learning:
Chris O’Brien Lifehouse: designed and developed rapid e-learning modules (2014)
eSkilling the SES: (State Emergency Service) – design and delivered the Diploma of Training Design and Development with a focus on embedding e-learning within the SES. (2013)
Cert IV TAE: Designed, developed and delivered one of the first virtual Cert IV TAE learning programs to eighty childcare directors in partnership with the Community Child Care Cooperative. (2012)
Social media for home-based business: A training program for women of non-English speaking background delivered in partnership with Canterbuty City Community Centre and Sydney Community College to enable new migrants to promote their small business. (2013-2014)
AIM: Developed and deployed an online supported recognition process for management qualifications (Australian Institute of Management) (2011)
Bovis Lend Lease: Developed an online supported recognition process for occupational health and safety units (Bovis Lend Lease) (2010)
Lycette & Associates: Developed an online learning program for three financial units of competency from the Certificate IV in Hospitality (2010)
AIM: Developed a supported online assessment solution for 3 units of competency from the Certificate IV in Management (Australian Institute of Management) (2009)
Cultural Awareness: Developed a blended learning solution for cultural awareness, diversity awareness and indigenous awareness training for NSW State Emergency Services volunteer and staff (Funded by the Adult and Community Education Unit) (2009)
academic
Lecturer - UTS: Delivered Learning in the Digital Age, part of the Learning and Leadership Masters at UTS. Contributed to the design of some subjects.
Lecturer - UTS: Delivered digital learning subjects within undergraduate and post-graduate qualifications in Adult Education.
Management
Senior Learning Design Manager at Westpac. 12 month contract leading a team of 14 designers plus contractors in the design and development of cutting edge work-based learning solutions. (2017).
Business Faculty Manager for a Community-based RTO.
o Managing a team of 30 educators
o Program planning, implementation and evaluation
o Professional development and supervision of teachers
o Research and procure grant funding
o RTO compliance
o Special projects including e-learning design and development